Shipping policy

Thank you for shopping at Fuzhou Yiyuchangsheng Network Co., Ltd.! We are committed to providing you with fast and reliable shipping for your orders. Please review our shipping policy below for detailed information regarding shipping methods, processing times, and other important details.

1. Order Processing Time

  • All orders are processed within 1-3 business days from the time of order confirmation. Orders are processed and shipped Monday through Friday, excluding weekends and holidays.
  • Please note that during peak seasons or special promotions, processing times may be slightly longer.
  • You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods depending on your location. Estimated delivery times are as follows:

  • Standard Shipping: 7-15 business days.
  • Expedited Shipping: 3-7 business days.
  • Express Shipping: 1-3 business days.

Please note that these times are estimates and may vary depending on factors such as your delivery address, customs processing, and external factors such as weather or transportation delays.

3. Shipping Fees

  • Domestic Shipping (China): Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
  • International Shipping: Shipping costs will be calculated at checkout. International shipping fees vary depending on the destination country, the shipping method chosen, and the size/weight of the package.

Note: Additional customs duties, taxes, or import fees may be applied by the destination country. These charges are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

If you have not received a tracking number or if you experience any issues with tracking, please contact our customer service team at service@jijomu.top.

5. Shipping Restrictions

Currently, we ship to most countries worldwide. However, there are certain countries or regions where we are unable to provide shipping services due to shipping carrier restrictions, local regulations, or other factors. If we are unable to ship to your location, we will notify you immediately.

6. Address Accuracy

To ensure prompt delivery, please verify that the shipping address entered during checkout is correct and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

If there is a mistake in your address, please contact us at service@jijomu.top as soon as possible, and we will do our best to assist you in making corrections before your order is shipped.

7. Damaged or Lost Shipments

We take great care in packaging and shipping your order to ensure it arrives in perfect condition. However, if your order arrives damaged or if it is lost in transit, please contact us immediately at service@jijomu.top.

We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund where applicable.

8. Customer Support

If you have any questions or need assistance with shipping, please feel free to reach out to us:

  • Email: service@jijomu.top
  • Phone: +86 15705909569
  • Address:
    Room 802, Stech Operation and R&D Building,
    No. 87 Gaoxin Avenue, Shangjie Town,
    Minhou County, Fujian Province,
    China

Thank you for choosing Fuzhou Yiyuchangsheng Network Co., Ltd.! We are dedicated to delivering your order promptly and ensuring your shopping experience is as smooth as possible.